Do not use this security service. Any iPhone app with camera would work better. No service. No one to call to fix. Unfortunately they have 2 year contracts. As a fellow business owner, please do not do service with Hawk. I have paid $150/mo for nothing x 1.5 years...I...Read more
I was kicked out of the building I ran my business out of for 12 years because it was sold out from under me. I moved all of my belongings out and the last thing I did was removed the alarm system. I called the 800 number on the keypad to let them know that I was...Read more
Hawk security is a ripoff. My mother who is now 75 years old, signed a 3 years contract with Hawk Security after the 3 years they continue to bill her. I called the company I was informed that 30 days before the contract end you needed to send cancellation letter or...Read more
Short Review on December 20, 2016
Horrible POS of a company, what ever u do stay away from them, take advantage of customers with extremely high Camera and alarm prices, they stick it to you.......
Short Review on April 13, 2016
They will harass you at your door relentlessly. Call they city permit department and complain!
Hawk Security System Review
I have Hawk since 2007. For the last 9yrs they have done everything they said they would do. The alarm goes off and they call. They are quick to respond to any and all service calls. Every rep/tech has been friendly and helpful. I have recommended them to several friends and family. I will continue to recommend them in the future.
Security Camera Review
Yes hawk security has thw worst customer service and get a technician to come out is even worse. Technician will state provlem with camera's is because of internet.
BEWARE of shoddy business practices, very un-unethical at best, can't get any decent service, equipment doesn't work, they add charges unknowingly, etc.., etc. Tried to get a release out of that contract, sure we could for $690. for a remaining term. Bad, Bad ! Buyer...Read more
I didn't like
- Customer service
The company says I am a liar and I don't know when I received the service even though I have a contract. The billing department keep charging me for months I have paid. I have documentation, checks, camera recordings to prove I am right but they continue to say I...Read more
I didn't like
- contract terms
I went to cancel our alarm system at the end of my 3 year contract and I found out about the "fine print" in the contract I signed. My contract expired in April so I waited till May as to cancel my agreement. I discovered talking to the Hawk Rep that you have to tell...Read more
Hawk Security is a terrific company.....what kind of biased website is this?? "Pissed Consumer" seems to only be looking for a few negative folks and not all the thousands of happy customers...Read more
Hawk has the absolute worst customer service. My alarm went off with a message that said radio modem control failure. Called the toll free number and after a brief can you hold please, I was kept on hold for 29 minutes before returning. I would not do business with...Read more
This was a door-to-door solicitation. I told the guy we were probably moving within 6 months. He said that was no problem that we can take the service with us. Reluctently, we got the service. By the way, the service included 'free' security camera including...Read more
Hawk is a complete scam!!! I have been a loyal customer for many years and realized that my landline had not been working for months. I realized this when my alarm went off and no one EVER called. I don’t feel protected at all!!! When I called and asked if they...Read more
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